Privacy

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

Purchasing

Purchases can be made on this website via Visa, Mastercard, Discovery Card, American Express and Money Order & Cashier's Check.  Purchases made by Money Order / Cashier's Check will be shipped after the Money Order / Cashier's Check has arrived and been processed.  Money Orders must be from a bank or from the Post Office.  Money Orders from the United States Postal Service (USPS) must be International Money Orders that are orange in color.  Money Orders / Chashier's Checks must be made our to Randomize, Inc. and mailed to Randomize, Inc.  4023 Third Line, R.R. #2, Tottenham, ON  L0G 1W0

Satisfaction Guarantee & Returns

We offer a 100% satisfaction guarantee on all our our products.   We expect that you will be fully satisfied with the products you order from BibleStudyStorehouse.com, but if you are not, simply go to our Product Retuns page.

Defective Products

We do our utmost to ensure that all of our products are of the highest quality.  Should there be any defective products, we offer an exchange for a free replacement.  Please fill out the form on our Product Returns page to have the defective product exchanged.

Shipping

All products are shipped via Postal Service.  We have found this to be the most cost effective shipping solution for media product.  Most of the Postal Shipping services we use do not have tracking number and so are not trackable.  Our experience is that very few packages get misplaced by the Postal Service.  Once and order is completed, you should receive it shortly.  In the US and Canada, you can expect packages to arrive in 2 weeks unless otherwise stated.  For international packages, you can expect packages to arrive in 4-6 weeks unless otherwise stated.  Products are drop-shipped to you from the respective personalities / organisations.  This means, if you order products from various personalities / organisations, you will receive your order from more than one shipped.  ie.  If you order a few books from Stephen Jones and a few books from Bonnie Gaunt and a few DVDs / CDs (most DVDs / CDs are produced by High Calling and are shipped directly by BibleStudyStoreHouse.com), you will recieve 3 separate shippments. 

Shipping Pricing

Shipping Pricing is based upon the total value of your Shopping Carts and your location we are shipping to.  The following charts outline the shipping rates for various countries: